Every plan includes full API access, enterprise-grade SLA guarantees, and dedicated onboarding — so your team ships faster and scales with confidence.
Annual plans are billed in one payment. Cancel or downgrade anytime.
No hidden fees. No per-transaction surprises. Pay once monthly and power your gift card and incentive flows at any volume.
Starter
Perfect for startups and small teams testing the waters with gift card payments.
14-day free trial · No credit card required
Growth
Built for scaling teams that need reliability, speed, and richer integrations.
14-day free trial · No credit card required
Enterprise
For organizations requiring enterprise controls, compliance, and white-glove service.
Custom contract · Volume discounts available
All plans include TLS encryption, ISO 27001–aligned infrastructure, and access to the blackhawnketwork developer portal. See full feature matrix below.
No hidden limitations. Every feature across every plan — clearly laid out so your engineering and procurement teams can evaluate blackhawnketwork with confidence.
| Feature | Starter | Growth | EnterpriseMost Powerful |
|---|---|---|---|
| API & Infrastructure | |||
| API Rate Limit | 500 req/min | 5,000 req/min | Unlimited |
| API Uptime SLA | 99.5{48e30695cfb0fe5f7a4a7444b49788b7da1293cc5c2ef68df6e156436216f1d4} | 99.9{48e30695cfb0fe5f7a4a7444b49788b7da1293cc5c2ef68df6e156436216f1d4} | 99.99{48e30695cfb0fe5f7a4a7444b49788b7da1293cc5c2ef68df6e156436216f1d4} |
| Dedicated Infrastructure | |||
| Multi-Region Failover | |||
| Custom API Subdomain | |||
| Sandbox Environment | |||
| Catalog & Inventory | |||
| Gift Card Catalog Size | 200+ brands | 500+ brands | 1,000+ brands |
| Physical Card Issuance | |||
| Multi-Currency Support | 5 currencies | 30 currencies | 150+ currencies |
| Real-Time Inventory Sync | |||
| Custom Denomination Config | |||
| Security & Compliance | |||
| API Key Management | Single key | Multi-key rotation | Full secrets vault |
| Fraud Detection Engine | Basic rules | ML-assisted | Enterprise AI engine |
| Webhook Event Signing (HMAC) | |||
| PCI DSS Compliance | |||
| SOC 2 Type II Reports | |||
| IP Allowlisting | |||
| Role-Based Access Control | |||
| Webhooks & Events | |||
| Webhook Endpoints | 3 | 20 | Unlimited |
| Event Retention Window | 7 days | 30 days | 365 days |
| Custom Event Filters | |||
| Webhook Retry Policy | 3 attempts | 10 attempts | Custom policy |
| Reporting & Integrations | |||
| White-Label Reports | |||
| Custom Integrations | Limited (2) | Unlimited | |
| Real-Time Analytics Dashboard | |||
| Data Export (CSV/JSON/API) | CSV only | CSV + JSON | CSV + JSON + API |
| ERP / CRM Connectors | |||
| Support & SLA | |||
| Support Tier | Community | Priority email | Dedicated CSM |
| Response Time (P1 incidents) | 48 hrs | 4 hrs | 30 min |
| Onboarding Assistance | Self-guided | White-glove | |
| Quarterly Business Reviews | |||
| 99.99{48e30695cfb0fe5f7a4a7444b49788b7da1293cc5c2ef68df6e156436216f1d4} SLA Credit | |||
Need a custom feature configuration?
Our solutions engineers will tailor a blackhawnketwork plan around your exact transaction volume, compliance requirements, and tech stack.
Power Your Payments with a Single API. Enterprise-grade gift card & incentive distribution built for scale.
Platform
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