Legal

Cookie Policy

Last updated: 1 June 2025  ·  Effective: 1 June 2025

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the site to recognise your device, remember preferences, and collect information about how you interact with the service. Cookies do not contain executable code and cannot access other data on your device.

2. Types of Cookies We Use

Strictly Necessary

Required for the website and API dashboard to function. Without these cookies, services you have asked for cannot be provided. They do not require your consent.

  • Session authentication tokens
  • CSRF protection cookies
  • Load-balancing and server-routing cookies
  • User preference storage (language, currency)

Analytics & Performance

Help us understand how visitors use our site so we can improve performance, reliability, and developer experience. All data is aggregated and anonymised before analysis.

  • Page view and session duration tracking
  • API error-rate and latency monitoring
  • Feature-usage heat maps
  • Provider: Google Analytics 4 (anonymised IPs)

Marketing & Retargeting

Used to deliver relevant advertising and measure campaign effectiveness. These cookies track your browsing activity across websites. They are only set with your explicit consent.

  • LinkedIn Insight Tag (conversion tracking)
  • Google Ads remarketing pixel
  • HubSpot marketing attribution cookies

3. Why We Use Cookies

  • Authenticate users and maintain secure API dashboard sessions
  • Remember your dashboard settings and display preferences
  • Measure and improve the performance of our payment and gift-card APIs
  • Detect, prevent, and investigate fraud or security incidents
  • Attribute trial sign-ups and paid conversions to the correct marketing channel

4. Third-Party Cookies

Some cookies are set by trusted third-party services we use to operate and improve blackhawnketwork. These third parties have their own privacy and cookie policies, over which we have no direct control.

ProviderPurposeRetention
Google Analytics 4Traffic analysis (anonymised)13 months
Google AdsConversion & remarketing90 days
LinkedIn InsightB2B campaign attribution180 days
HubSpotCRM & marketing automation13 months
StripePayment fraud preventionSession

5. How to Manage & Disable Cookies

You have several options for controlling cookies:

  • Cookie Consent Banner: When you first visit, a banner lets you accept or reject non-essential cookie categories individually.
  • Browser Settings: Most browsers let you block or delete cookies via Settings → Privacy. Blocking strictly necessary cookies will impair core site functionality.
  • Opt-out Tools: Use the Google Analytics Opt-out Add-on or the LinkedIn Ads opt-out page to stop those specific trackers.
  • Do Not Track: We honour browser-level Do Not Track (DNT) signals for analytics cookies.

Note: disabling all cookies may prevent you from logging in to the API dashboard or accessing developer tools.

6. Your Consent

By clicking "Accept All" on our cookie banner, you consent to the use of analytics and marketing cookies. Strictly necessary cookies do not require consent and are always active. You may withdraw consent at any time by clicking the cookie icon in the bottom-left corner of any page and adjusting your preferences — this will not affect the lawfulness of processing before withdrawal.

Our legal basis for processing data via strictly necessary cookies is legitimate interest (Article 6(1)(f) GDPR). For analytics and marketing cookies, the legal basis is your consent (Article 6(1)(a) GDPR).

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in the cookies we use, applicable law, or our business practices. Material changes will be announced via a notice on our website at least 14 days before taking effect. The "Last updated" date at the top of this page always reflects the most recent revision. Continued use of blackhawnketwork after the effective date constitutes acceptance of the revised policy.

8. Contact Us

For any questions about this Cookie Policy or to exercise your data rights, contact our Data Protection team:

  • Email: [email protected]
  • Address: blackhawnketwork Ltd, 200 Finsbury Pavement, London EC2A 1AF, United Kingdom
blackhawnketwork

Power Your Payments with a Single API. Enterprise-grade gift card & incentive distribution built for scale.

Get in Touch

[email protected]+1 (800) 555-0198
2200 Mission College Blvd,
Santa Clara, CA 95054, USA

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